Want to be a part of Changing lives? Zoe got involved, here's her story...

 
 
Zoe

Prior to Changing Lives I was in a difficult situation & was homeless

I came to Changing Lives on a six month work placement with the DWP in 2014.
With the help & support of the team within Changing Lives, I gradually regained my confidence & was once again able to demonstrate my capability within the workplace whilst gaining new skills of working a shop.
I was offered the position of Assistant Manager in the new Pop up Shop. 

I proved myself running the shop in Clevedon & was able to support people in difficult circumstances too. I've since become the Manager of the Weston shop.

- Zoe, Volunteer

 
 
 

Volunteer roles

 
 

Function tester

White goods that are donated to Changing Lives have to be tested to make sure they are in working order. This involves testing the item to check it is functioning correctly eg. A washing machine has to run  through a whole cycle, fridges and freezers have to reach and maintain the correct temperature. The function testers role is to test each item with the appropriate test and keep careful records.


Warehouse worker 

A varied role, performing any tasks that are needed at the warehouse, including moving furniture displays, helping to load and unload vans, cleaning, serving customers and answering phones.


 



Driver’s mate 

Helping the drivers with deliveries and collections at customer’s homes. This role requires physically fit individuals with an understanding of manual handling principles (though training will be given).



Furniture repairing and upcycling

Many of the items that are donated to Changing Lives need a bit of care and attention to make them saleable. This requires some expertise in DIY skills such as carpentry for repairs, and painting skills.


Administration

Help is needed in the office with administration tasks. This role requires knowledge of IT systems, particularly Word and Excel, and an ability to use the internet.
 


Waste management worker

Changing Lives receives a large number of items that cannot be sold as they are. These will either need to be disposed of, or brought back into use by repairing, cleaning etc. This role involves checking and sorting items for disposal or re-use. Physical fitness is requirement for this role as it is sometimes necessary to break up items togo into the waste skip.
 



House Clearance Team worker

The House Clearance service that Changing Lives provides is very popular. This is a similar role to the Drivers Mate position though there will be a need to remove rubbish and boxes of Bric-a-brac, books etc. at some clearance jobs.
 



Charity Shop Assistant

This role can include many tasks such as replenishing shelves, dusting bric-a-brac, serving customers and office admin tasks. 
 



Sorting donations

This is a non-customer facing role, sorting donations, Steaming clothes, cleaning bric-a-brac and deciding whether items are of saleable quality.
 



eBay assistant 

Help is needed with all aspects of the eBay operation, from researching items to checking prices, taking photographs for uploading to the eBay site, to packing and sending items for delivery.